Requirements: 1. Maximize uptime and mitigate risks with on-demand assessments that give you control of your IT health. Get Premier support. Diagnose issues to the best of your ability. USD 29 per month. Microsoft Unified Support means that support is available on a 24 x 7 basis from a single point of contact. Compare the features, benefits, and success stories of this support plan and find out how to get it. $225 per Hour. Yes B. (they’ll have a 30-minute SLA for critical issues). Our world-class support team can help solve problems and resolve issues. 6% of Office 365 and client software annual costs and 8% of other software and online services annual cost. Understand Premier Support Response SLA times. To begin, here are a few important concepts: Environment purpose – The reasons why the environment exists. Type a question or keyword into the text box. This time, though, I've discovered a problem with this scheme: it won't work if one of the vendors never gives you a support engineer. (minimum 20 users/month)*. Save 30-50% with US Cloud Enterprises worldwide are replacing Microsoft with US Cloud to save 30-50% on MS Premier/Unified support costs. Billing support is provided in English from 9 AM to 5 PM (9 AM to 6 PM in Australia), Monday-Friday. For standard problems, expect to wait anywhere between 4 and 8 hours. Monitors. Get the most out of your Microsoft Premier Support investment with access to support and select learning resources Manage support • Easily create and manage support requests for your Microsoft cloud and on-premises technologies. $50,000. If a problem consists of subordinate issues, each of these issues shall be considered a separate incident. nailscars. SLAs are used to define these different aspects of service. Explanation. Contact Microsoft through chat or over the phone. The Premier Support plan is part of the “Enterprise support offering” and is equivalent to the Professional Direct support plan that is available for all Azure users. See how you can save 30-70% with. AU$13. Compare Premier Support Pricing. If considering an Independent Third-Party Microsoft Software Support Provider as an alternative to MS Premier/Unified Enterprise, make sure to verify their ability to escalate quickly to Microsoft for high-severity tickets, require contractual SLA’s for response times and escalations, and ask about support engineer credentials and ITAR 120. As Microsoft continues to increase their support prices, your technology budget is placed in jeopardy. Compare our partner support plans. We don't support layer 2 connectivity extensions into Azure. Drive operational efficiency and boost uptime with dedicated GitHub experts. Premier Support services offers comprehensive packages designed to provide the software updates and technical support you need to maintain a stable,. Technical Account Managers perform many important support functions and are the liaison between Microsoft and large customers' IT departments. CustomerSource can continue to be used to access Dynamics specific. Unified Support. Designated support engineer, third-tier support, Azure Rapid Response, Premier Support for Developers, IT service management, Premier Mission Critical Support, Office 365 Engineering Direct. Perspective Focus Framework Linguistic Internal Transformational-Generative Grammar Principles and Parameters Model Minimalist Program External Functionalism Languages and the brain Neurolinguistics Learning processes Information processing Processability. Professional support incidents can be supported 24 hours a day or during business hours until they’re resolved. 0 and later: Oracle Technical Support Policies / Standard Response Times. The MySQL Support team is composed of seasoned MySQL developers. Microsoft Solution Roadmap; Microsoft Licensing Advisory; Digital Transformation Strategy; Office 365 Security Assessment; ERP Law Size Assessment;Microsoft Premier Mission Critical Support Will Be SLA-Based. Microsoft Solution Roadmap; Microsoft Get Advisory; Digital Transformation Strategy; Office 365 Security Assessment; ERP Right Size Assessment; Project Healthy Assessment;. For general suggestions around structuring a data lake, see these articles: Overview of Azure Data Lake Storage for the data management and analytics scenario. While each vendor takes. 90% uptime for Premium products and 99. This means your Dynamics ERP will have to be installed twice (in two separate Azure nodes or containers) in order for the uptime. Microsoft guarantees that Azure App Service will be available 99. Purchase Support. The Services Hub Customer Activity page gives you the ability to directly self-serve on Services Hub to understand what you have purchased and had delivered against your current support agreement (s), without needing your CSAM to manually generate your Customer Proof of Delivery (CPOD) report. Enjoy faster, 24/7 fanatical global Microsoft support from domestic US teams while freeing up funds to invest in innovation, create competitive advantage, and drive growth. When I received the email from Microsoft, it said a 4 hour callback. A designated service delivery manager committed to improving your Dynamics 365 experience. Included for all Azure customers. We couldn't find your support plan. A Premier support plan can only be purchased by companies that have an Enterprise Agreement (EA). Understand Premier Support Your SLA times. $29 per month. Microsoft Enterprise Support. Microsoft Premier Support was the ideal Microsoft support subscription. 1. Our support professionals are fully committed to ensuring we match your requirements and support your business goals through Premier Support’s comprehensive suiteAccepted answer. Connect with peers and experts. If you are unable to use Customer Connect to open a new support case or to escalate an existing case, please call VMware Support at 1-877-486-9273 for English language support in the U. Goal. Azure provides unlimited support for subscription management, which includes billing, quota adjustments, and account transfers. Microsoft has changed the way customers and partners have access to support offerings, and Microsoft Premier Support and Microsoft Unified Support have become too complex to navigate. To get the Premier Support phone number for your region, click Contact Premier on MPO. USD 1,000 per month. Premier Support for Partners provides comprehensive support services for established businesses—including ISVs, managed services providers, and systems integrators—while Advanced Support for Partners is ideal for growth-minded cloud partners who need a higher level of service than the Microsoft Cloud Partner. Applies to: ️ Linux VMs ️ Windows VMs ️ Flexible scale sets ️ Uniform scale sets This article provides guidelines for building high-performance applications by using Azure premium storage. Technical Level Agreement for Primary Support Patrons. A new browser tab opens so that you can submit the support request in the Power Platform Admin Center. Which of the after would be HIGHEST to establish between organizations to set the responsibilities of everyone party, outline the button deliverables, and include monetary penalties for breaches to administer third-party risk?Starts at $19. Variable throughput. Business-critical dependence. Or in more plain English, Unified IRT SLA Service Level Agreement means Microsoft must respond 24×7 to Unified customers. Contact support. Our world-class support team can help solve problems and resolve issues. Subscriptions in the GCC High and DoD environments include the core Exchange Online, SharePoint, and Skype for Business features. Each additional hour beyond the minimum would cost you either $250 or $265. Hello, does anyone know if Microsoft has published it's SLA for Office 365 yet, and if so where I can download it? thanks in advance! rob. Premier Mission Critical builds on the Premier offering by providing customers personalized support and expertise from the SQL Server product team to expedite relief, recover application availability and provide guidance for future remediation through a dedicated team familiar with the customer environment. This document identifies the services required and the expected level of services between MM/DD/YYYY to MM/DD/YYYY. If the documentation doesn't give the help you need, you can select Contact Support at the bottom of the page. Technical support is provided in English 24 hours a day, 7 days a week, and in some cases, in local languages as noted. Gain greater visibility and more control over your support requests by managing them in one central location. 2 The maximum severity (business impact) for ProDirect is "A" regardless of language. You can get paid support from Microsoft that includes technical support and a range of extra service options. Advanced Support for Partners is ideal for partners who are growing their cloud businesses and need a higher level of service than the Microsoft Cloud Partner Program provides, while Premier Support for Partners provides comprehensive support across the entire Microsoft platform. But Just FYI - Microsoft Premier Support End of Sale date As of July 1, 2021, Microsoft will no longer enter into Premier Support agreements for new customers. alternative to Microsoft Premier support. Premier Support, engineers, and sales professionals working across 191 countries, supporting 46 different languages, managing several million engagements per month, and engaging in customer. This much-needed offering extends Microsoft Premier Support and should be evaluated for mission-critical environments that require an increased level of incident response, access to resources and accountability. For questions about your subscription, see the appropriate Licensing guide. 10 or 12% of Annual Software Spend. Customer can subscribe to receive notices of maintenance and other. Support scope. Introduction Enterprises often run business critical applications that are supported by multiple vendors. Direct-bill model requirements. Apigee. For Severity A issues the SLA is 30 minutes for on Premise cases and 15 minutes for Azure cases (regular Premier Support Severity A SLA is 60 minutes. Designated support engineer, third-tier support, Azure Rapid Response, Premier Support for Developers, IT service management, Premier Mission Critical Support, Office 365 Engineering Direct. (Selecting the preceding link downloads the form directly to your default download folder. The Service Level Agreements (SLA) describe Microsoft’s commitments for uptime and connectivity for Microsoft Online Services. Dynamics 365 Implementation Services Microsoft Azure Cloud Services What is Microsoft Premier Support? As of July 2018, Microsoft Premier Support is a now a Partner Only. Microsoft has changed the way customers and partners have access to support offerings, and Microsoft Premier Support and Microsoft Unified Support have become too complex to navigate. That said, you should try to get help from the first tier first. 50. See how our Premier Support Alternative compares. Thanks for your query in this community. Understand Microsoft’s SLA for Unified and Premier Support. Provider has demonstrable feature parity with Microsoft Premier/Unified Support. Log into Partner Center, using your work account. 999% uptime, you can count on us!) A powerful way to collect, process, and deliver events in near real-time to your endpoints. Microsoft Unified – Azure Support Costs. SUBSCRIBE RSS FEEDS. The benefits Microsoft has been touting include unlimited proactive support, compared to the support assistance hours that need to be. adobe. Compare Microsoft Premier Support to Unified Support. This can be a legally binding formal or an informal "contract" (for example, internal department relationships). 1. See the Microsoft Unified Support vs Premier Support comparison chart for full details. [2] For most countries and regions, business hours are from 9:00 AM to 5:00 PM (local time) Monday through Friday, excluding holidays. (minimum 20 users) Starts at $50,000/year3. Professional Direct Support for Microsoft 365. Start by completing the New Support Request form. Admins, have your account details ready when you call. We understand that you may have questions about the Microsoft Services Agreement. 2. $175,000. Enterprises worldwide are replacing Microsoft with US Cloud to save 30-50% on MS Premier/Unified support costs. There are no prorated refunds. 7). Problem Resolution Support is available 24 hours a day, 7 days a week. Microsoft employs an incident response strategy designed to investigate, contain, and remove security threats quickly and efficiently. USD29 per month. For clarity, Response Time refers to the period of time from when a support case has been submitted by Customer and Okta’s initial response to Customer. Send diagnostics to Microsoft. USD100 per month. 0. Service Level Agreements (SLA) for Online Services The Service Level Agreements (SLA) describe Microsoft’s commitments for uptime and connectivity for Microsoft Online. If you wanted to get a minimum of 200 hours of Microsoft premier support account management services, you would need to pay $50,000 for uncleared resources or $53,000 for security cleared resources. 8 or 10% of Annual Software Spend. There are three levels – Core, Advanced, Performance – which have a minimum contract size of $25,000, $50,000, and $175,000. Here are the top service level agreement benefits that you should know: 1. Microsoft specialist support. Our team will not only help you deliver on your immediate goals but also help reduce your downtime and improve your SLA with access to Microsoft Premier Support. Geting a faster SLA with DCG up to 10 minutes. Pricing (USD) Starts at USD16,500 per year 5. Protect your business and manage IT health with a comprehensive support plan. There was a problem executing your request. Azure Service Health helps you stay informed and take action when Azure service issues like incidents and planned maintenance affect you by providing a personalized health dashboard, customizable alerts, and expert guidance. Microsoft provides support in nine languages: English, Spanish, French, German, Italian, Portuguese, Traditional Chinese, Korean, and Japanese. Service Plane Agreement for Premier Support Customers. Premium block blob storage accounts make data available via high-performance hardware. g. If the results don't help, at the bottom, select Contact Support. For. Platform. Getting started. In addition to automated security monitoring and alerting, all employees receive annual training to recognize and report. Contact our team for a tailored quote based on your needs. An SLA functions as a documented understanding between the entity providing the service and the one receiving the benefits of the service. Auto-pause and resume of time calculation. Microsoft Premier or Uniied but at a reduced price – often up to 50% less. Benefits How it works Enterprise Enrollment Server and Cloud Enrollment. 6 or 8% of Annual Software Spend. 3 billion business for the company. Some high-level differences are highlighted in the following table. In this article. Or, choose a Microsoft Premier Support for Partners package to access the complete catalog of proactive services, 24/7 elevated break/fix support, and. Once in the Catalog, you can browse all the different services available. Production workload environments. $100 per month. Connect with Microsoft 365 : Get support resources. Desire support governed by a Service Level Agreement (‘SLA’) As a Crowe support services customer, you select the best plan based on:Microsoft Premier support is a piece of its overall Services organization,. Maintenance and Incident Notification Process. Premier Support for Partners provides comprehensive support services for established businesses—including ISVs, managed services providers, and systems integrators—while Advanced Support for Partners is ideal for growth-minded cloud partners who need a higher level of service than the Microsoft Cloud Partner. Download the Premier Support Catalogue and read here how you can access technical expertise, proactive services, and enhanced solutions from Microsoft. Azure technical. Save 30-50% with US Cloud. Support scope. Open Support requests. Production workload environments. Understand Premier Get Response SLA times. Chat or receive a call back from a technical support expert: If you have a Microsoft 365 Basic, Microsoft 365 Personal, or Microsoft 365 Family subscription, get questions answered from anywhere via chat or request to receive a call back from one of our technical support experts. pptx - Read-Only Author: jograves Created Date: 6/30/2020 11:24:40 AMEnterprises worldwide are replacing Microsoft with US Cloud to save 30-50% on MS Premier/Unified support costs. Azure may include preview, beta, or other pre-release features, services, software, or regions offered by Microsoft for optional evaluation ("Previews"). 3 Users are provided view-only access to Project for the web. Learn what a service-level agreement is, when you demand one, what they should include, and the best ways to manage SLAs. Learn more. See how Microsoft tools help companies run their business. Gain greater visibility and more control over your support requests by managing them in one central location. Microsoft Find Roadmap; Microsoft Licensing Advisory; Digital Change Strategy; Secretary 365 Security. If you have a Unified or Premier Support contract today, Microsoft will reach out to you as part of your support renewal to discuss your specific. Support for billing and subscription management-related issues as well as technical break-fix issues is available at all support levels. Understand Premier Support React SLA times. Microsoft Services DSE lets you choose from on-site or remote support by a dedicated. US Cloud vs. ACCS-PLUS-5X8: Check Point. Level 1. AU$13. Maintain IT health Maximize uptime and mitigate risks with on-demand assessments that give you control of your IT health. . Microsoft's Premier support is part of Microsoft's overall Services organization, which a recent Microsoft job posting described as a $3. Business. Drive operational efficiency and boost uptime with dedicated GitHub experts. Software Assurance spans a broad range of Microsoft software and services, including Azure, Windows, Microsoft Office, Microsoft 365, System Center, SQL Server, and many others. Find the Microsoft contact information for technical support or sales. We all deal with system outages and downtime of critical business systems. Support scope. (SLA) for response time and Microsoft. Service Level Agreements (SLAs) are a crucial part of any business relationship between a client and a service provider. Select Help & Support and type your question. Response time will be between 2 and 8 hours, depending on the severity of the incident: Severity A. Contact support. The Microsoft Services Agreement is an agreement between you and Microsoft (or one of its affiliates) that governs your use of Microsoft consumer online products and services. To simplify your support solution, DCG is offering a flexible, rapid-response alternative. Critical business impact (Sev A): <= 1 hour (Azure Rapid Response <= 15 mins; Unified Enhance Response <=30 mins) Catastrophic business impact (Sev 1): <=15 minutes (Unified Enterprise) Customer specific architectural support such as design reviews, performance tuning, configuration and implementation assistance delivered. Find a partner. Replies (1) . Get alerted on important updates to your support requests and upcoming workshops you’ve enrolled in with push notifications. 24x7, every day of the year. The Microsoft Advanced Support for. Ironclad. Understand Premier Support Response SLA often. Sign out of your Azure Active Directory (AAD) account and use a Microsoft Account (MSA) / personal account (e. Enter a description of your issue, confirm your. Get a faster SLA with DCG upwards at 10 log. Your Support subscription has expired. For example, instead of mentioning “industry best AI accuracy,” it is better to specify that you will deliver “speech-to-text conversion for the. A pooled team dedicated to helping you get the most out of your Azure service: 1 24x7 in English for Sev A and B and in Japanese for severity A. The agreement may involve separate organizations or different teams within one organization. Professional Direct Support for Microsoft 365. Service Level Agreement for Premier Support Clients. Microsoft said. Professional Direct Support for Microsoft 365 AU$13. 24 x 7 x 365 Advanced technical support with dedicated phone number 3. Microsoft Services Hub. Although traditional SLAs define service expectations between vendors and customers, they may also be employed between departments within the same organization. Use this creative object lesson from Nancy Keith to teach kids about missions. If you demand (do it "firmly but not harsh") escalation after you found the first tier unhelpful, they may escalate it. Get one fast SLA use DCG up until 10 minutes. Getting a faster SLA from DCG up to 10 log. Microsoft is committed to working with you throughout this transition to support your success following the retirement of the Software Assurance 24x7 Problem Resolution Support benefit. Microsoft is going to offer Unified Support instead of Premier Support. Stay informed by following and subscribing. Our Professional Services team includes more than 21,000+ total consultants, Digital Advisors, Premier Support, engineers, and sales professionals working across 191 countries. Subject to review and renewal scheduled by MM/DD/YYYY. Get adenine faster SLA including DCG skyward to 10 minutes. Contract management software is a program or series of related programs for storing and managing legal agreements such as contracts with vendors, leases and licensing agreements. Microsoft Cheat Sheet. This case is currently with the Windows team and due to high case volumes the Windows Support team is busy in clearing the backlogs. " Service Level Agreement response times. These "pure-play" companies are completely focused on delivering comparable support vs. Contact our team for a tailored quote based on your needs. Get a quote. Open a support ticket with the Microsoft Support team. By default it is zero meaning there is no warning interval. Advisory, escalation and account management services are available at the Professional Direct and Microsoft Unified support levels. Published: 09 February 2009 Summary. Features. Minimum Contract. Get a faster SLA with DCG up at 10 minutes. Learn more. PCs & Devices. Sign or renew the agreement between the qualification term of July 1, 2023 and December 31, 2023. Florida Department of Management Services > Business Operations > State Purchasing > State Contracts and Agreements > State Term Contract > Microsoft Premier Support and Consulting Services > Complete Contract - Microsoft Services AgreementThis article provides best practice guidelines that help you optimize performance, reduce costs, and secure your Data Lake Storage Gen2 enabled Azure Storage account. This assistance should be utilizable for mission kritischen systems. Get 24/7 support for your business with GitHub Premium Support. Learn more. For other languages and severities, support provided during local business hours. Service Level Agreements aren’t part of Microsoft’s. Azure, Dynamics 365, and Microsoft 365 compliance offerings Information for Azure, Dynamics 365, Microsoft 365, and Power Platform, and other services to help with national, regional, and industry-specific regulations for data. Prices shown here and on following pages do not include GST. Learn more. Designated support engineer, third-tier support, Azure Rapid Response, Premier Support for Developers, IT service management, Premier Mission Critical Support, Office 365 Engineering Direct. Advisory, escalation and account management services are available at the Professional Direct and Microsoft Unified support levels. Support for billing and subscription management-related issues as well as technical break-fix issues is available at all support levels. Pricing (USD) Starts at USD16,500 per year 5. MS Unified Support has three support levels: Core Support: offers affordable access to problem resolution, concierge services, elevated reactive support, self-help resources, and data-driven insights to. user/month. Service Level Agreements (SLA) for Online Services The Service Level Agreements (SLA) describe Microsoft’s commitments for uptime and connectivity for Microsoft Online Services. Maak uzelf vertrouwd met de beschrijvingen van de diensten die u aanschaft, met inbegrip van eventuele vereisten, uitsluitingen, beperkingen en uw verantwoordelijkheden. Support is available 24 hours a day, seven days a week, in English for all severities and in Japanese for severity A only. Evaluate & Accelerator Menu Toggle. pdf. Explore Microsoft 365 support options for business and enterprise and get fast help and personalized support. AutoML Translation. Take advantage of competitive, tiered support for different cost scenarios, options for partner involvement, and other elements tailored to your needs. SCOPE. Can I have more than one ExpressRoute circuit in my subscription? Yes. USD1,000 per month. Outlook. Phone support. For example, the public SLA may state that all tickets will receive a response within 6 hours, but the private SLA requires a 4 hour response. A single support issue is a problem that cannot be broken down into subordinate issues. This effectively amounts to an “Azure tax” and nullifies any price discounting the end user may have negotiated. Click to get started! In this Document. Schedule a Call. Like the Standard SKU, the Premium SKU can seamlessly scale up to 100 Gbps and integrate with availability zones to support the service level agreement (SLA) of 99. $50,000. The Microsoft Customer Agreement delivers: Streamlined purchasing through a fully digital agreement. See how our Premier Support. Microsoft Solution Roadmap; Microsoft Licensing Consultant; Digital Transformation Strategy; Offices 365 Security Assessment; ERP. Microsoft Premier Support (no longer available) Microsoft Unified Support Core. Customers must have an Azure Government account to purchase an Azure Government support plan. Understand Principal Support Response SLA times. When combined with the technologies you support every day, the wide-ranging set of benefits can help your organization take full advantage of your Microsoft investments. Billing support. Get a quote. Service level agreements (SLAs) are a formalized method to help organizations meet service levels when they provide customer service and support. Get a faster SLA with DCG up the 10 minutes. Search for jobs related to Microsoft premier support sla or hire on the world's largest freelancing marketplace with 22m+ jobs. Enter the “Issue Title” and describe the issue with as much detail (Fig. I opened a ticket at 8:45 AM on Friday, 9/17/21. Create, manage, and view support requests from your mobile device. Judge & Accelerate Home Toggle. It's available from the Azure portal menu,. • Track the status of your open support requests at-a-glance and from one central location. Service Level Agreement for Premier Support Customers. Enterprises worldwide are replacing Microsoft with US Cloud to save 30-50% on MS Premier/Unified support costs. Microsoft is shifting its Premier Support customers to Unified Support. Microsoft support is here to help you with Microsoft products. Realize Original Support Respond SLA times. Microsoft Premier Support SLA Billing, report, analytics If you answered yes to the above, that’s good news – however, CSP itself only takes care of the purchasing mechanism. 5 percent of overall Azure spend. Maximize uptime and mitigate risks with on-demand assessments that give you control of your IT health. Support cases are opened through a special phone number and support queue with Microsoft Customer Service and Support (CSS). For more information, reference the SLA for App Service. We at Microsoft understand that IT is an important part of your business investment. Retrieve a faster SLA using DCG up to 10 minutes. Included for all Azure customers. JC, trois généraux romain: Pompée, Crassus and César forment le premier Triumvirat: Trois hommes dirigent n Le plan était de dominer la république romaine, en se basant sur la puissance de leurs armées n Crassus est tué en bataille, et César cherche à défaire Pompée (ce qu’il a fait) n n Rome est. Experienced employees are competent and serious, all our tickets are done on time and provided a needed solution. 50. Build your team's knowledge. Customer portal is easy to use. That is why Premier Support is tailored to Gain greater visibility and more control over your support requests by managing them in one central location. Enjoy faster, 24/7 fanatical global. Hyperscale: refers to the facilities and provisioning required in distributed computing environments to efficiently scale from a few servers to thousands of servers. Evaluate & Accelerate Menu Switching. Sign or renew the agreement between the qualification term of July 1, 2023 and December 31, 2023. De Beschrijving van Diensten voor de Microsoft Enterprise Services bevat informatie over de professionele diensten die bij Microsoft kunnen worden aangeschaft. 95% of the time. Supplement and enhance your operational resources with onsite expertise. SLAs are usually between a vendor and the. $175,000. If you have a Unified or Premier Support plan, please contact your Incident Manager or Customer Success Account Manager (CSAM). Enterprises worldwide are replacing Microsoft with US Cloud to save 30-50% on MS Premier/Unified support costs. Leverage Definity First's Tier 3 Support to maximize the value of your software investments, minimize risks, and minimize downtime for your business. Compare our partner support plans. Go to admin. 15. From the Lifecycle Services portal, choose a project, select Support from the option list, and then select Submit an incident. High throughput. No. Services Menu Toggle. Skip in contented. Gain a faster SLA with DCG up to 10 minutes. The TAM orchestrates reactive and proactive support offerings related to an organization’s operation and optimization of their IT infrastructure, Office 365 adoption, Azure Integration, and overall business objectives through quality Service. Also, enjoy the number of portals you need to use to log tickets, O365, D365, Support for Business and Azure portal, probalby others too. You can find links to the current Description of Services and an archive of previous editions below. Although the feature sets are nearly identical, these two tiers of Service Bus Messaging are designed to serve different use cases. Not supported: Break-fix support/troubleshooting, hotfixes, on-site services, direct-to-customer support, or hands-on support in a production environment. Our guest contributor for today’s blog is Asher Nierman, who supports the Advanced Support for Partners program. After customer business hours, all first-level support is in English only. 1 Delegated Administrator. See if Unified's all-inclusive & 30-50% price increase is worth it. Introduction Enterprises often run business critical applications that are supported by multiple vendors. Support for billing and subscription management-related issues as well as technical break-fix issues is available at all support levels. Partner Center.